

CREDENTIALS
Accreditations & Registrations


ABOUT
We’re Here to Revolutionise
the World of Loss Adjusting

SERVICES
Future-Focused and Committed
to Excellence in Loss Adjusting

LOSS ADJUSTING SERVICES
At the heart of our operations lies our commitment to delivering exceptional Loss Adjusting Services, which focus on providing accurate and reliable assessments
for a wide range of insurance claims.
Our approach ensures fair and transparent outcomes
for all stakeholders involved.



ENTERPRISE AND SUPPLIER
DEVELOPMENT PROGRAM
We believe in fostering industry growth through Entrepreneurial Development, empowering new loss adjusting firms to build sustainable businesses, unlock potential, and drive progress.
By nurturing innovation, encouraging collaboration, and providing essential resources, we aim to create a thriving ecosystem where emerging firms can flourish and advance the loss adjusting industry.

RESEARCH AND DEVELOPMENT
Merlin Gold remains at the forefront of the industry by prioritising Research and Development. This commitment serves as a cornerstone, enabling us to continually refine our approach, adapt to emerging trends, and deliver value-driven solutions that meet the evolving demands of the loss adjusting space.
By embracing cutting-edge technologies, exploring innovative methodologies, and anticipating future challenges, we ensure our clients benefit from progressive, effective, and forward-thinking services that set new industry standards.


WHY MERLIN GOLD
Revolutionising Loss Adjusting
with Innovation
At Merlin Gold, we are steadfast in our commitment to delivering exceptional service, innovative solutions, and empowering progress within the loss adjusting industry. Our dedication to excellence sets us apart as the trusted partner for insurers, brokers, and policyholders alike:
Our Promise:
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Unwavering Expertise: We bring a wealth of industry knowledge, ensuring every claim is handled with precision and professionalism.
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Innovative Solutions: By utilising cutting-edge technology and modern methodologies, we streamline processes and enhance the accuracy of our assessments.
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Empowering Progress: Our forward-thinking approach not only meets current challenges but also anticipates future needs, empowering all stakeholders to move confidently into the future.

$20 B
Billion in Claims Annually
Africa's insurance market processes over $20 billion in claims annually, and this figure is expected to grow with increased insurance penetration and economic development. Loss adjusters will play a vital role in managing complex claims effectively.

AFRICA
Loss Adjusters in Numbers
35%
Rise in Climate-Related Claims
With Africa experiencing a 35% increase in climate-related claims due to rising natural disasters, loss adjusters must adapt to assessing damage from floods, droughts, and cyclones with greater precision and speed.
50%
Adjusters Using AI by 2030
By 2030, it's estimated that 50% of loss adjusters in Africa will leverage AI and advanced digital tools, enabling faster assessments and improved accuracy, especially in remote and underserved regions.
60%
Demand to Increase
As Africa's insurance market grows, the demand for loss adjusters is projected to rise by 60% over the next decade, especially in high-growth sectors like energy, agriculture, and cyber risk.

COLLABORATION
Industry Partners


TESTIMONIALS
Real Feedback, Real Results
"Merlin Gold's expertise made a huge difference in our claim process. Their team was professional, thorough, and truly cared about our situation. Highly recommend their services!"
Naledi M.
"The level of detail and efficiency Phillo Khosa provided during the insurance claim we were appointed on was outstanding. Phillo made a daunting process manageable and was with us every step of the way. "
Tumi S.
"The level of detail and efficiency Merlin Gold provided during our insurance claim was outstanding. They made a daunting process manageable and were with us every step of the way."
Amina K.


CONTACT DETAILS
Connect with Us Today


Launching Soon
At Merlin Gold, we are crafting a groundbreaking application built for loss adjusters, by loss adjusters.
Our upcoming launch promises an elevated experience and access to exclusive insights tailored specifically for your needs. Stay tuned for a sophisticated and transformative journey ahead!
New App
A premier, technology-driven insurance loss adjusting firm proudly based in South Africa.
At Merlin Gold, we leverage innovative technology and industry-leading expertise to meet the evolving demands of a dynamic insurance market. Our mission is to deliver top-tier, dependable loss adjusting services tailored for insurance companies, brokers, and policyholders alike.
In an industry where precision and reliability are paramount, Merlin Gold stands out. Our confident approach and commitment to modern solutions ensure accurate assessments, paving the way for fair and transparent settlements. We harness advanced tools and data-driven strategies to protect the interests of all stakeholders while maintaining the highest professional standards.




