
Business Interruption

Unforeseen disruptions can threaten your revenue and operations in today’s fast-paced business world. Business interruption insurance is not just a safety net—it’s a strategic investment in resilience.
At Merlin Gold Loss Adjusters, we use advanced analytics and industry expertise to accurately assess the financial impact of interruptions, including lost revenue, ongoing expenses, and recovery timelines. Our agile team collaborates closely with clients and insurers to streamline the claims process, ensuring fair and prompt compensation.
Liability Claims
Liability claims can be intricate, requiring a nuanced, professional approach. At Merlin Gold Loss Adjusters, we specialize in evaluating a broad spectrum of liability claims—from third-party injuries and property damage to professional indemnity.
Our expert team conducts comprehensive assessments, considering all potential legal exposures to ensure a fair settlement. We combine modern analytics with deep industry knowledge to deliver clear, detailed reports and actionable guidance, empowering insurers and policyholders to manage liability risks effectively and confidently.

Theft Investigations

At Merlin Gold Loss Adjusters, we understand the complexity and sensitivity of theft claims. Our team conducts comprehensive investigations, providing clear and precise assessments of stolen property while thoroughly examining the circumstances surrounding each incident.
Utilising industry-leading investigative techniques and in-depth expertise, we work tirelessly to uncover the facts behind each claim. This methodical approach ensures transparency and fairness, building trust with both insurers and policyholders. Whether dealing with personal or commercial theft, our mission is to safeguard the interests of all parties involved, striving for balanced and just outcomes that pave the way for swift resolutions and informed decisions.
Fire Allied Perils
We provide specialised loss adjusting services for fire and allied perils, including damage caused by fire, lightning, explosion, and natural disasters.
At Merlin Gold Loss Adjusters, our team of experts evaluates the extent of the damage, ensuring that all factors contributing to the loss are identified. We work closely with insurers to ensure quick, accurate claims settlements while helping clients recover swiftly from fire-related incidents and allied perils.

SASRIA Claims

Merlin Gold Loss Adjusters is experienced in managing SASRIA (South African Special Risks Insurance Association) claims, which provide coverage for damage caused by civil commotion, strikes, terrorism, and other political risks.
We offer expert advice, swift claims assessments, and detailed reports for clients affected by these risks. Our team ensures that SASRIA claims are handled with the utmost care and efficiency, helping policyholders navigate the complexities of such claims in a timely manner.
Goods in Transit

When goods are damaged or lost while in transit, it’s crucial to have reliable and efficient loss adjusters to ensure fair compensation.
Merlin Gold Loss Adjusters offers comprehensive services for goods-in-transit claims, assessing the extent of damage or loss during transportation. Whether by road, rail, or sea, our team ensures that claims are processed swiftly, providing clear assessments and working closely with all parties involved to facilitate a fair settlement.
Buildings

At Merlin Gold Loss Adjusters, we specialize in evaluating building-related insurance claims, whether due to fire, weather events, or other unforeseen circumstances.
Our team provides a thorough inspection of the property, assessing structural damage, necessary repairs, and the overall impact on the building. We ensure that claims are settled accurately, helping property owners recover from any damage and ensuring their buildings are properly covered moving forward.
Assets All Risk
Merlin Gold Loss Adjusters specializes in providing detailed assessments for Assets All Risk insurance claims. Our experts work to assess and adjust claims related to physical assets such as equipment, machinery, and stock, offering a comprehensive evaluation of any loss or damage.
We ensure that clients receive a fair and timely settlement while adhering to the terms of their policy. Our goal is to protect your business's valuable assets and ensure that they are properly covered in the event of any unforeseen incidents.


OFFICES
Our Local Branches

Johannesburg (JHB)
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Address: 42 Bath Avenue, Rosebank, Gauteng, 2196
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Contact Info: +27 81 755 5527
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Email: info@merlingold.co.za
Cape Town (CPT)
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Address: Watershed, 17 Dock Road, V&A Waterfront, Cape Town, 8002
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Contact Info: +27 79 319 5385
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Email: info@merlingold.co.za
Durban (DBN)
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Address: 7th & 8th Floor, Ballito Junction Mall, Leonora Drive, Ballito, KZN 4399
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Contact Info: +27 81 755 5527
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Email: info@merlingold.co.za