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Next-Gen Adjusting for
Smarter Restorations

Innovation and Expertise for Smarter Claims Solutions

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Junior Loss Adjuster – Merlin Gold

📍 Location: South Africa | 🏢 Job Type: Contractual | 📌 Industry: Insurance & Loss Adjusting

About Merlin Gold

Welcome to Merlin Gold – a premier loss adjusting firm in South Africa. We deliver precise assessments, facilitate fair settlements, and safeguard stakeholder interests. As the insurance market evolves, our expertise and innovation ensure reliable solutions.

Job Purpose

We are looking for a Junior Loss Adjuster to lead and manage complex insurance claims, ensuring accurate assessments, fair settlements, and risk mitigation. This role requires expertise in forensic investigation, claim validation, and stakeholder management to uphold the highest standards in loss adjusting.

Key Responsibilities

  • Claims Investigation & Assessment – Conduct detailed evaluations of insurance claims, ensuring accuracy and fairness.

  • Fraud Detection & Risk Analysis – Identify fraudulent claims, policy breaches, and high-risk exposures.

  • Stakeholder Management – Work closely with insurers, brokers, legal teams, and policyholders.

  • Technical Expertise & Reporting – Provide expert reports, damage assessments, and claim valuations.

  • Dispute Resolution – Handle claim negotiations and settlements, ensuring compliance with policy terms.

  • Mentorship & Leadership – Guide and train junior loss adjusters, ensuring knowledge transfer and industry best practices.
     

Qualifications & Experience

Education:


✔ Degree/Diploma in Insurance, Risk Management, Forensic Investigation, or a related field (Essential)
✔ Certifications in Loss Adjusting, FAIS, or Forensic Claims Investigation (Advantageous)

Experience:

✔ 5+ years in loss adjusting, claims assessment, or forensic insurance investigations
✔ Expertise in handling complex, high-value claims in:
 

  • Property | Liability | Business Interruption | Catastrophic Events
     

Additional Information

📌 Strong analytical, negotiation, and reporting skills.
📌 Ability to travel for site inspections and investigations.
📌 Excellent knowledge of insurance regulations, policy wording, and dispute resolution.
🔹 Apply now and join Merlin Gold in delivering excellence in loss adjusting! 🚀

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OFFICES

Our Local Branches

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  Johannesburg (JHB)  
 

  • Address: 42 Bath Avenue, Rosebank, Gauteng, 2196

  • Contact Info: +27 81 755 5527

  • Email: info@merlingold.co.za
     

  Cape Town (CPT) 
 

  • Address: Watershed, 17 Dock Road, V&A Waterfront, Cape Town, 8002

  • Contact Info: +27 79 319 5385

  • Email: info@merlingold.co.za
     

  Durban (DBN)  
 

  • Address: 7th & 8th Floor, Ballito Junction Mall, Leonora Drive, Ballito, KZN 4399

  • Contact Info: +27 81 755 5527

  • Email: info@merlingold.co.za

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